Privacy Policy

This policy explains what information Northspan (“Northspan,” “we,” “us”) collects through northspan.ai, how we use it, and the choices you have. It applies to this website only. Client engagements are governed by their own agreements.

Information we collect

When you submit a contact or assessment form we collect the details you enter:

• Name, business email address, and company
• Role, area of interest, stage of AI adoption, and a description of your challenge or workflow
• Preferred contact method and, if you choose phone contact, your phone number

Please do not include passwords, payment card numbers, health information, or other sensitive personal data in the form.

Our hosting provider and network infrastructure may automatically record technical information such as IP address, browser type, pages requested, and timestamps in server logs, which we use for security and reliability.

Cookies and analytics

This website does not use advertising cookies. If we add analytics in the future, we will choose a privacy-conscious provider, keep inquiry content out of analytics, and update this policy before enabling it.

How we use information

• To respond to your inquiry and arrange a conversation
• To scope and propose services you ask about
• To operate, secure, and improve this website
• To meet legal obligations

We do not sell your personal information.

Sharing

We share information only with service providers that help us operate the website and handle inquiries, such as hosting and email or customer-relationship tools, and only as needed for those purposes. We may disclose information if required by law or to protect rights and safety.

Retention

We keep inquiry information for as long as needed to respond and to maintain a record of our business communications, unless a longer period is required by law. You may ask us to delete your information.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you. Depending on where you live, you may have additional rights under applicable law. To make a request, use the contact form.

Security

We use reasonable technical and organizational measures to protect information, including encrypted connections to this website. No method of transmission or storage is completely secure.

Children

This website is intended for business users and is not directed to children.

Changes

We may update this policy. The date at the top shows when it was last revised.